About Us
Our Mission
CNTS's mission is to provide the highest quality technology-based services and solutions to our clients. We strive to provide our clients honest, concise and cost effective answers and solutions to their questions regarding their computer networking and data administration needs. We strive to provide timely cost effective maintenance and service for our client’s entire IT Network Infrastructure and to do it while being personable, reliable and detailed.
- Provide effective technology support for audio / visual, computer, multimedia, voice and web-based applications and services to all our clients
- Promote and facilitate effective integration of technology through planning, programming, training and consulting
- Develop, enhance and mange clients’ enterprise networks to provide high-speed, transparent, highly functional and secure connectivity among all information resources
- Develop and maintain highly effective, reliable, secure and innovative information systems to support all our clients
- Promote new uses of information technology for our clients
- Provide leadership for effective strategic and tactical planning in the use of technology
Our history
Founded in 2017 as a one-man IT Consulting and Computer/Server Support business serving LA and Orange County, Having 26 years of experience in the Business systems / Technical Support Industry we strive to service the Small to Mid-Size Business Markets to support all your IT needs. Let us join your TEAM so your business can operate efficiently and effectively.
Our Founder:
Jay Vargas
Experienced IT Professional:
(Systems Administration / Network Engineering / WEB Development)
Summary
Experienced IT Professional Corporate and Freelance. Customer Service and Customer Relations specialist. IT Help Desk expert in Systems Administration and Desktop support.
I am a proven professional " IT Systems Analyst" with a background in electromechanical trouble shooting and "Field Engineering" support.
I am a skilled and talented communicator with the ability to speak both in technical terms when necessary or bring it down to layman's terms for the non technical customer.
I am an Irate customer specialist. Dealing with difficult and demanding customer's is my forte.
I provide an understanding and solution oriented approach to the customer's needs.
Certifications:
· MCP (Microsoft Certified Professional)
· A+ (CompTIA Certified Technician):
· Certified Microsoft Systems Administrator / Data Base Administrator (Maric College (CEI) Anaheim, CA )
Our Skill set includes
*Network LAN / WIFI Management
-Wired Network Trouble shooting Cable certification
-WIFI Configuration and troubleshooting (InSSIDer)
-WireShark Packet Capture / Trace
-Cisco Router/Switch Installation and Configuration
-DHCP / DNS Configuration
-Network Subnetting
-Network Rack (IMAC).
-HP 3Par NAS Storage
*Apple(MAC) / Microsoft / linux Related Skillset Includes:
-Windows OS Installation
-MAC OS installation
-LINUX OS installation
-Windows AD Server Administration
-MS Exchange Administration.
-Network Print and Directory Storage configuration and trouble shooting
*Desktop / Laptop support and trouble shooting.
-Break/Fix
-Configuration / Software installation
-Lost Password Recovery
-Data Migration
-Malware / Virus Removal
-Personal Firewall configuration
*Telecom POTS, PBX and VOIP Structured Wiring
-Demarc Extensions
-Cable Drop Installation Pull / Fish / Punch Down
-Cable Crimping Coax, BNC, RJ11, RJ45 -Keystone Jack Installation
-Cable Testing
-Cable management
*POS Support.
-PIN PAD Replacement
-Software upgrade
*MFP Copier/Printer/Fax/Scanner
- Xerox / Toshiba / Ricoh Factory Trained
-Installation
-Troubleshooting, Break / Fix
-Site Survey
* KIOSK Installation